Shipping policy

At Outdoor Equipment, we work to process and ship orders as quickly as possible. Please review the information below regarding order processing and delivery.

1. Order Processing

Orders are generally processed within 0–1 business days after the order is placed and payment has been successfully confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has been processed and shipped, you will receive shipping information when available.

2. Shipping Time

Our estimated shipping time is:

3–7 business days

Delivery times may vary depending on the shipping destination, carrier, weather conditions, holidays, and other circumstances outside our control.

The estimated shipping time begins after the order has been processed and shipped.

3. Shipping Delays

While we work with shipping carriers to provide reliable delivery, delays may occasionally occur.

Outdoor Equipment is not responsible for delays caused by:

  • Weather conditions

  • Carrier delays

  • Holidays or peak shipping periods

  • Incorrect or incomplete shipping information

  • Natural disasters

  • Other circumstances beyond our reasonable control

If your order appears to be significantly delayed, please contact us so we can assist you.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice that your shipping information is incorrect, contact us as soon as possible. We will make reasonable efforts to update the address before the order is processed or shipped.

Once an order has been shipped, we may not be able to change the delivery address.

5. Lost, Damaged, or Incorrect Orders

If your package arrives damaged, contains an incorrect item, or appears to be lost, please contact us as soon as possible.

We may request information such as your order number, photographs of damaged packaging or products, and other details needed to investigate the issue.

6. Delivery Issues

If tracking information shows that your order has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

You may also contact the shipping carrier for additional information. If you still need assistance, contact Outdoor Equipment and we will make reasonable efforts to help.

7. Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the order, destination, shipping method, or other applicable factors.

8. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.

Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have questions about shipping or delivery, please contact us:

Outdoor Equipment
55 Paradise Ln
Bay Shore, NY 11706
United States
Phone: +1 516-217-1009